At Radio News Network, we respect your privacy and are committed to being open and honest about how we collect, use, and store your information. This policy explains what personal data we collect, how we use it, and how cookies fit into the picture.
1. Personal Data – What We Collect and Why
We only collect the information we need to give you the best possible service. That usually means:
- Your name, email address, station name, and payment details when you sign up for a subscription.
- Usage data like how you access our website or how often you download our bulletins (this helps us keep things running smoothly and spot any technical issues).
- Contact history if you get in touch with us – just so we can help you properly and keep a record of what was said.
We collect and use this data to:
- Manage your subscription and give you access to our news bulletins.
- Send occasional emails about important updates or changes to the service.
- Keep the service secure and fair for everyone.
We’ll never sell your data to anyone.
2. How We Use Cookies
Like most websites, we use cookies to make your experience better.
Cookies are tiny files stored on your device when you visit our site. Some are essential – for example, they keep you logged in or remember your preferences. Others help us understand how people use our site so we can improve it.
We use four types of cookies:
a) Necessary Cookies
These are essential. Without them, our site won’t work properly. They’re set automatically and don’t require your consent.
b) Performance Cookies
These help us see which pages are most popular or how long people stay on the site. It’s all anonymised, and we use tools like Google Analytics for this.
c) Functional Cookies
These cookies remember things like your preferences or help with social media sharing tools.
d) Personalisation Cookies
If you’ve signed up for extra services or newsletters, we might use these to show you relevant content based on what you’ve previously interacted with.
3. Consent and Cookie Choices
When you first visit our website, you’ll see a cookie banner asking for your consent. You can choose which cookies you’re happy with and change your mind at any time. If you block cookies, just be aware some parts of our website might not work properly.
You can also manage cookies through your browser settings – every browser is a bit different, but a quick search should show you how.
4. Third-Party Services
We sometimes use trusted third parties – like payment processors or analytics tools. These services may collect data too, but only to help us deliver the service to you. For example:
- Stripe or PayPal for handling payments.
- Google Analytics for understanding how our site is being used.
- Email providers to send you important updates.
We make sure any third party we work with handles your data responsibly and in line with data protection laws.
5. Your Rights
You’ve got rights over your personal data. You can:
- Ask us what data we hold about you.
- Ask us to correct or delete your data.
- Withdraw your consent (if we’re using it based on your consent).
- Raise a concern with the Information Commissioner’s Office (ICO) if you think something’s not right.
If you ever want to do any of the above, just email us at [insert contact email here].
6. How Long We Keep Your Data
We’ll only keep your data for as long as we need it – typically as long as you’re a subscriber and for a short time afterwards in case of any follow-up queries or issues.
7. Updates to This Policy
We may update this privacy policy from time to time to keep it in line with best practices or if the law changes. If we make any major changes, we’ll let you know by email or with a notice on the site.
Got Questions?
If you’re unsure about anything or have questions about your privacy, feel free to contact us at info@radionewsnetwork.co.uk. We’re happy to help.